Complaints
Not happy with something?
If something wasn't right, I genuinely want to know — and you'll never be made to feel awkward for saying so.
Start with me
The quickest route is simply to tell me — at your next visit, through the practice, or by message on Instagram (@drparasmaldesmiles). Most concerns can be sorted out with a conversation, and I’d always rather hear it directly.
The formal route
Every practice I work at has its own formal complaints procedure with set response times. Contact the practice where you were seen and ask for their complaints manager — for Brightside Dental in Palmers Green, call 020 8888 4401. Your complaint will be acknowledged, investigated and responded to in writing.
Independent help
If you’d rather speak to someone independent, the Dental Complaints Service (dcs.gdc-uk.org, 020 8253 0800) helps resolve complaints about private dental care. The General Dental Council (gdc-uk.org) regulates all dentists in the UK — I’m registered as number 251223.